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Pricing & Purchasing

Support Center

Pricing & Purchasing | Construction & Manufacturing | Shipping & Delivery | Installation & Assembly | Returns & Warranties


Do you have a showroom?


We do not have an “official” showroom, but if you live in the Atlanta area, you’re more than welcome to come by our factory. We’ll give you a tour of the factory and lend you a hard hat. And we do keep some playsets assembled in our factory, but those are for our employees to have some fun during their lunch breaks .


Do I have to purchase online, or can I speak with a real person?


Yes, we are a real company! You can call us anytime between 9:00 AM– 5:00PM EST at (888) 525-1185 to speak with a real- life, oxygen breathing, customer care associate. And we’re also pretty friendly, so don’t be afraid to call. But if you prefer, you can first browse our online store or check out our online Swingset Learning Center. I guess it depends on whatever mood you’re in.


What if I don’t see what I’m looking for online? Can you make customized playsets?


We sure can. Give us a call and let us know what you like. We’ll be happy to design it for you.


The prices for swing sets really vary depending on where on the internet I look. How can I really tell what I’m getting and what really is a fair price?


As with everything in life, you get what you pay for when purchasing swings sets. First, you must read the playsets specifications and don’t be tricked by their fancy picture. Many manufacturers lore you into buying a fancy looking set, but it has a very small fort, say 3x4 or 4x4 square feet. This size fort is cheap to make, which is why they are selling that price for a lot less money. The 3x4 or 4x4 forts are good for little kids, but if you want your kids and their friends to enjoy the swing set for many years, go with a fort size of at least 5x5 (which comes standard with all The Swingset Co.’s playsets). These playsets will certainly be more costly, because to build a 5x5 fort, the entire playset needs to be built with the sturdiest design possible. Other things to look for are the beam sizes. Many of the cheaper sets use 2x4’s as support beams and legs. DO NOT BUY THESE SETS…. unless you like watching swingsets fall down. Go for solid 4x4 beams even though they cost more; they’re sturdier and will make the set last longer . Also very important is the size of the swing beam. The swing beam (the top beam that holds the swings) should be made of a solid 4x6 piece of wood. This combination will give you the best structural support possible. Long story short, you’re not going to get away with a good quality swing set without spending at least $1300.


Can I build on to or extend my playset in the future?


Most of the time you can add on various components to your swing set. You might want to do this as your children grow older. We recommend first calling our customer care associates to discuss what options are available for adding on various parts to an existing swing set.